Welcome!

Agile Computing Authors: Yeshim Deniz, Ed Featherston, Pat Romanski, Elizabeth White, Paul Simmons

News Feed Item

Salesforce.com Kicks Off Dreamforce 2012: Business is Social

Salesforce.com announces new social and mobile cloud innovations that connect companies with customers, partners, employees and products in entirely new ways

SAN FRANCISCO, Sept. 19, 2012 /PRNewswire/ -- DREAMFORCE 2012 -- Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced new social and mobile cloud computing innovations that connect companies with their customers, partners, employees and next-generation products in entirely new ways. These breakthrough technologies will enable companies to transform how they sell, service, market, collaborate, work and innovate for the social revolution. The announcements were made at Dreamforce 2012, the world's largest vendor technology conference ever with more than 90,000 registered attendees.

(Logo: http://photos.prnewswire.com/prnh/20050216/SFW105LOGO)

Comments on the News

  • "Today's leading companies recognize that business is social," said Marc Benioff, chairman and CEO, salesforce.com. "With new innovations across our six product lines, companies can transform the way they sell, service, market, collaborate, work and innovate in order to connect more deeply with customers."
  • "Social is no longer just for consumers, it's also for businesses," said Steve Eliss, EVP, Wells Fargo. "With social innovations from salesforce.com, we can bring the Wells Fargo brand to life for every customer in how we engage them."

Business is Social: Connecting with Customers in Entirely New Ways

A worldwide social revolution is taking place today. There are more than 4.5 billion social users around the world and they are having more than 150 million conversations everyday on Facebook, Twitter, LinkedIn and more.

But the social revolution is no longer just a consumer movement, it is creating a customer revolution for every business today. Fortune 100 companies are experiencing 123 percent growth in the number of fans on Facebook, while website traffic continues to decline. IDC reports that spending on social networking is up 47 percent, the highest growth in spending for any technology category. A 2012 IBM CEO study reveals that social will become one of the top two ways companies can engage customers at the expense of traditional methods. And a 2012 McKinsey Global Institute study reports that 70 percent of companies have adopted social technology—and that these social technologies have the opportunity to unlock $1.3 trillion in business value. Today, business is social.

As the leader in enterprise cloud computing with a proven track record of social and mobile innovation, salesforce.com is empowering companies to connect with their customers, partners, employees and products in entirely new ways.

Today at Dreamforce 2012, salesforce.com announced new technologies that enable companies to transform how they sell, service, market, collaborate, work and innovate. New innovations include:

  • Salesforce Touch, Salesforce Chatter Communities for Partners and Data.com Social Key: Salesforce.com will transform selling for the social and mobile era with new Salesforce Touch, Chatter Communities for Partners and Data.com Social Key. Salesforce Touch, powered by HTML5, expands on salesforce.com's native mobile strategy and will bring Salesforce to any mobile device—regardless of platform—and empower reps to collaborate on deals anytime, anywhere. Chatter Communities for Partners will connect companies with distributors, resellers, suppliers and more to drive sales through seamless deal registration, access to proven sales tools and collaboration with the right experts. And Salesforce Data.com Social Key will unite the best context from social networks with traditional company data, enabling enterprises to build stronger relationships with customers and close more deals, faster.
  • Chatter Communities for Service: Chatter Communities for Service will turn the old world of legacy portals upside down by enabling customers to tap directly into a private social community of industry peers and company experts. And Chatter Communities for Service will integrate with the industry-leading Service Cloud to ensure customers get the best service.
  • Salesforce Marketing Cloud: The Salesforce Marketing Cloud is the first suite to unify social listening, content, engagement, advertising, workflow, automation and measurement. By combining industry leaders Buddy Media and Radian6 to power the Marketing Cloud, brands now have a proven suite to manage all social marketing activity and access common assets in one place.
  • Salesforce Chatterbox: Salesforce Chatterbox will deliver simple and secure file sharing across any device with the proven trust of Salesforce. With Salesforce Chatterbox, people will be able to manage and share files in the context of their business.
  • Salesforce Work.com: Work.com, the world's first social performance management platform, transforms the way companies align around social goals, motivate their people with real-time recognition and rewards and drive performance with continuous feedback and relevant performance reviews. In addition, a new partnership with Amazon.com enables companies to reward and motivate their people directly from within Work.com.
  • Next-Generation Salesforce Platform: The Salesforce Platform, the world's leading enterprise cloud platform, today introduced Salesforce Identity and the Salesforce Touch Platform. New Salesforce Identity will deliver "Facebook-like identity for the enterprise," a single, social, trusted identity service to access and centrally manage every cloud app. And the new Salesforce Touch Platform will allow mobile apps to be written once and deployed anywhere, using the same cloud platform services developers love using today. With nine major enterprise cloud platform services, companies can now accelerate innovation and deliver next generation social and mobile apps with unparalleled levels of speed, mobile and trust on the Salesforce Platform.

Experience the Power of Social at Dreamforce 2012

Salesforce.com is extending an invitation to join the social revolution at Dreamforce 2012, now the world's largest vendor technology conference, taking place from Sept. 18-21, 2012. In front of a record global audience, salesforce.com will demonstrate how companies are using social and mobile cloud technologies to connect customers, partners, employees and next-gen products in entirely new ways. And with more than 750 sessions and 350 cloud companies in the Cloud Expo, attendees can participate in interactive sessions, hands-on training with cutting-edge technology, thousands of live demos and unparalleled networking.

Salesforce Sales Cloud Pricing and Availability

  • Salesforce Touch is generally available today on iPad, and is currently scheduled to be available on iPhone and Android the first half of 2013.
  • Salesforce Touch is included in all Salesforce editions.
  • Chatter Communities for Partners is currently scheduled to be available in limited pilot in fall 2012.
  • Chatter Communities for Partners is currently scheduled to be generally available the second half of 2013.
  • Data.com Social Key is currently scheduled to be generally available the second half of 2013.
  • Pricing of Chatter Communities for Partners and Data.com Social Key will be announced at general availability.

Salesforce Service Cloud Pricing and Availability

  • Chatter Communities for Service is currently scheduled to be available in limited pilot in Fall 2012, and is scheduled to be generally available the second half of 2013.
  • Pricing of Chatter Communities for Service will be announced at general availability.
  • Desk.com is generally available today. Pricing starts at $49, per full-time agent per month, for unlimited usage. Flex pricing is also available for $1 per part-time agent per hour.

Salesforce Marketing Cloud Pricing and Availability

  • Salesforce Marketing Cloud is generally available today for customers, starting at $5,000 per month.
  • Customers who purchase salesforce.com technologies should make their purchase decisions based upon features that are currently available.

Salesforce Chatter Pricing and Availability

  • Salesforce Chatterbox is currently scheduled to be available in pilot the first half of 2013.
  • Pricing of Salesforce Chatterbox will be announced at the time of general availability.

Salesforce Work.com Pricing and Availability

  • Work.com is scheduled to be generally available in calendar Q4 of this year. Pricing and packaging will be announced at general availability.
  • Salesforce Rypple is currently available today. Pricing starts at $5 per user per month.

Salesforce Platform Pricing and Availability

  • Salesforce Touch Platform is generally available now and included as part of Force.com. The Mobile SDK and other mobile components are available on Github: https://github.com/forcedotcom.
  • Salesforce Identity is scheduled to be generally available in 2013. Pricing of Salesforce Identity will be announced at general availability.
  • Force.com Canvas is currently a new feature in pilot in the Force.com Winter '13 release.
  • Heroku Enterprise for Java pricing starts at $1,000 per month per application, and is available starting today at http://heroku.com/enterprisejava.
  • RESTful Chatter APIs are currently generally available now as part of Force.com.
  • Chatter Communities is currently scheduled to be available in limited pilot in fall 2012, and currently scheduled to be generally available the second half of 2013. Pricing of Chatter Communities will be announced at general availability.
  • AppExchange Checkout is a new feature of the AppExchange and is available now.
  • Database.com's native geo-location field and User Sharing capabilities are new features in pilot in the Force.com Winter '13 release.
  • Site.com's Site Networking and Multi-lingual Sites capabilities are currently in pilot and available in the Force.com Winter '13 release.

Additional Resources 

About salesforce.com

Founded in 1999, salesforce.com is the enterprise cloud computing leader. Using salesforce.com's social and mobile cloud technologies, companies can connect with customers, partners and employees in entirely new ways. Based on salesforce.com's real-time, multitenant architecture, the company's platform and apps give customers the tools to create a social front office and revolutionize the way they sell, service, market, collaborate, work and innovate.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.

Copyright © 2012 salesforce.com, inc.  All rights reserved.  Salesforce, Chatter, Sales Cloud, Service Cloud, Marketing Cloud, Work.com, AppExchange, Salesforce Platform, and others are trademarks of salesforce.com, inc.  Other names used herein may be trademarks of their respective owners.

SOURCE salesforce.com

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
Michael Maximilien, better known as max or Dr. Max, is a computer scientist with IBM. At IBM Research Triangle Park, he was a principal engineer for the worldwide industry point-of-sale standard: JavaPOS. At IBM Research, some highlights include pioneering research on semantic Web services, mashups, and cloud computing, and platform-as-a-service. He joined the IBM Cloud Labs in 2014 and works closely with Pivotal Inc., to help make the Cloud Found the best PaaS.
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
The Founder of NostaLab and a member of the Google Health Advisory Board, John is a unique combination of strategic thinker, marketer and entrepreneur. His career was built on the "science of advertising" combining strategy, creativity and marketing for industry-leading results. Combined with his ability to communicate complicated scientific concepts in a way that consumers and scientists alike can appreciate, John is a sought-after speaker for conferences on the forefront of healthcare science,...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Archi...
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settl...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
DXWorldEXPO LLC announced today that the upcoming DXWorldEXPO | CloudEXPO New York event will feature 10 companies from Poland to participate at the "Poland Digital Transformation Pavilion" on November 12-13, 2018.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...
JETRO showcased Japan Digital Transformation Pavilion at SYS-CON's 21st International Cloud Expo® at the Santa Clara Convention Center in Santa Clara, CA. The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...