Click here to close now.




















Welcome!

Agile Computing Authors: Greg O'Connor, Ian Khan, Elizabeth White, SmartBear Blog, Greg Dickinson

Related Topics: Microservices Expo, Mobile IoT, Agile Computing, Cloud Security

Microservices Expo: Article

Social Media Brings New Challenges to Government Security Administrators

The use of social networking sites and BYOD mobile devices at work brings new threats of data leaks to government agencies

Government agencies in the United States and around the world are increasing their use of social media to enhance the quality of government services and to encourage more citizen engagement and dialog. When used properly, social media can build trust and develop more efficient communications between government agencies and those looking for information. But, as beneficial as this approach is becoming for government and citizens alike, agencies must also be aware of the multitude of security problems that can be introduced when social media tools are used by government staff.

Personal use of social media by government employees while at work can introduce lost productivity, misuse of network bandwidth, exposure to unmanaged/inappropriate content, malware threats from clicking links and downloading infected content, and most important, the danger of confidential data leakage.

In addition to the many threats to government networks just mentioned, including the threat of confidential data leaks when staff members use social media on government computers, advances in personal mobile technology at work such as smartphones, MP3 players, tablets, and laptops demonstrate an even bigger more fundamental problem: the consumerization of government IT computing.

Use of mainstream public-cloud applications and personal mobile technologies from inside network security perimeters of our government networks represents a brave new world of risks for security administrators. Personal wireless devices are by-definition completely outside the control of IT security professionals, yet in many cases they are becoming approved for business use anyway due to IT budget cuts and social pressures. The fundamental fuel for this "bring your own device" (BYOD) phenomenon is the a growing percentage of employees want to remain active in social media during the work hours, monitor their personal email, and use their own "latest-greatest" personal devices rather than whatever may have been issued or approved by their government employer.

Combined, the use of social media and mobile devices increases the threat level to any government agency's network exponentially. We are seeing hackers writing code directly to attack mobile devices that can easily infiltrate the agency's networks once downloaded. Keyloggers, Trojans and other forms of malware released onto the network can be used to disrupt network operations and steal confidential government data. When logged into social media sites, government employees can post or upload (either accidently or intentionally) confidential information, and once released it can quickly spread or be passed down the line secretly to the wrong eyes.

The arsenal of Firewalls, AV, NAC, IDS, IPS, and other security tools can help mitigate the threat of malware and hacker threats on the network. Unfortunately, as the social media and BYOD culture grows, the new risk of "data leakage" must be addressed with new tools and approaches.

How can government agencies address these new threats?

Best Practice - Acceptable Use Policies
Government agencies should initially establish a thorough acceptable use policy for social media and BYOD for their employees. Depending on positions and responsibilities, employees may obtain different permissions. A well-thought-out use policy will help the agency enforce and secure social media and BYOD use, which also helps protect the agency from legal liability and compliance violations.

Best Practice - Technology and Security Solutions

In addition to policy development, technology solutions must also be deployed to ensure a successful and legally defendable policy. Complimentary technology should be flexible and allow the agency to automate the policy's enforcement. Even if an employee may not be aware of the policies, the software provides an added level of protection. For example, some security software can be used to block access to social media services and mitigate downloads from endpoint devices.

Unfortunately, we live in a time where there is no security silver bullet. But technologies that simultaneously help secure data leaks while also informing the employees in real time that their actions have been blocked because they violate use policies go a long way to create a culture of policy awareness and obedience. These "block and inform" technologies can be powerful tools because they educate staff in the exact moment of policy violation and put them on notice. For employees looking to use their own devices, written policies can limit their use or they can be required to allow security software to be installed by the IT staff.

Social media challenges arise with how to secure certain channels without blocking social media websites and services entirely. The solution requires the ability to differentiate between personal, corporate, public and confidential information in social media exchanges, so it must be data-centric and content-aware. In addition, for employees who are in positions that have legitimate reasons for social communications, this activity, in accordance with the acceptable use policy must not be affected.

Best Practice - Data Leak Prevention
Among the myriad of IT security technologies that are available, one that satisfies this set of requirements is Data Leak Prevention (DLP). A DLP solution used in conjunction with security and risk-management technologies already in place provides a critical layer of complementary protection.

With any technology, requirements for a DLP solution can be different for every agency/office and should be based on the needs, size of deployment, and associated risks. It is well documented that most data leaks originate from the inside or on a government owned machine that has been removed from the network. The added pressure of unmanaged BYOD only multiplies the threat. DLP solutions are able to stop the problem of data loss right at the source - at the workstation and mobile device. This "stop data leaks at the source" strategy offers the broadest DLP coverage precisely because it follows mobile endpoints like employee laptops outside of the network where traditional security solutions such as firewalls and content security gateways typically do not reach.

Conclusion
Government agencies should consider applying DLP technology on laptops and other endpoint devices to help eliminate the threat of data loss while addressing compliance regulations. The combination of a written, well-communicated acceptable use policy for social media and BYOD, coupled with DLP technology that includes pop-up educational warnings when a policy is being violated can reliably prevent data leaks while helping maintain compliance.

More Stories By Vincent M. Schiavo

Vincent M. Schiavo joined DeviceLock as Chief Executive Officer in September 2011. A veteran of the computer industry for more than 30 years, most recently Mr. Schiavo served as the Executive Vice President of Worldwide Sales for LogLogic, a San Jose based security information and event management provider. Prior to LogLogic, he was the Senior Vice President of Worldwide Sales and Marketing for Secure Computing, a San Jose based web information security company which was acquired by McAfee in 2008.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with APIs within the next year.
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
In his keynote at 16th Cloud Expo, Rodney Rogers, CEO of Virtustream, discussed the evolution of the company from inception to its recent acquisition by EMC – including personal insights, lessons learned (and some WTF moments) along the way. Learn how Virtustream’s unique approach of combining the economics and elasticity of the consumer cloud model with proper performance, application automation and security into a platform became a breakout success with enterprise customers and a natural fit for the EMC Federation.
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of profound change in the industry.
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect their organization.
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society-changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his session at @ThingsExpo, Jason Mondanaro, Director, Product Management at Metanga, discussed how you can plan to cooperate, partner, and form lasting all-star teams to change the world and it starts with business models and monetization strategies.
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, discussed IoE and the enormous opportunities it provides to public and private firms alike. She will share what businesses must do to thrive in the IoE economy, citing examples from several industry sectors.
There will be 150 billion connected devices by 2020. New digital businesses have already disrupted value chains across every industry. APIs are at the center of the digital business. You need to understand what assets you have that can be exposed digitally, what their digital value chain is, and how to create an effective business model around that value chain to compete in this economy. No enterprise can be complacent and not engage in the digital economy. Learn how to be the disruptor and not the disruptee.
Akana has released Envision, an enhanced API analytics platform that helps enterprises mine critical insights across their digital eco-systems, understand their customers and partners and offer value-added personalized services. “In today’s digital economy, data-driven insights are proving to be a key differentiator for businesses. Understanding the data that is being tunneled through their APIs and how it can be used to optimize their business and operations is of paramount importance,” said Alistair Farquharson, CTO of Akana.
Business as usual for IT is evolving into a "Make or Buy" decision on a service-by-service conversation with input from the LOBs. How does your organization move forward with cloud? In his general session at 16th Cloud Expo, Paul Maravei, Regional Sales Manager, Hybrid Cloud and Managed Services at Cisco, discusses how Cisco and its partners offer a market-leading portfolio and ecosystem of cloud infrastructure and application services that allow you to uniquely and securely combine cloud business applications and services across multiple cloud delivery models.
The enterprise market will drive IoT device adoption over the next five years. In his session at @ThingsExpo, John Greenough, an analyst at BI Intelligence, division of Business Insider, analyzed how companies will adopt IoT products and the associated cost of adopting those products. John Greenough is the lead analyst covering the Internet of Things for BI Intelligence- Business Insider’s paid research service. Numerous IoT companies have cited his analysis of the IoT. Prior to joining BI Intelligence, he worked analyzing bank technology for Corporate Insight and The Clearing House Payment...
"Optimal Design is a technology integration and product development firm that specializes in connecting devices to the cloud," stated Joe Wascow, Co-Founder & CMO of Optimal Design, in this SYS-CON.tv interview at @ThingsExpo, held June 9-11, 2015, at the Javits Center in New York City.
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular Information Management® solutions for high-performance data protection, universal availability and simplified management of data on complex storage networks. CommVault's exclusive single-platform architecture gives companies unp...
Electric Cloud and Arynga have announced a product integration partnership that will bring Continuous Delivery solutions to the automotive Internet-of-Things (IoT) market. The joint solution will help automotive manufacturers, OEMs and system integrators adopt DevOps automation and Continuous Delivery practices that reduce software build and release cycle times within the complex and specific parameters of embedded and IoT software systems.
"ciqada is a combined platform of hardware modules and server products that lets people take their existing devices or new devices and lets them be accessible over the Internet for their users," noted Geoff Engelstein of ciqada, a division of Mars International, in this SYS-CON.tv interview at @ThingsExpo, held June 9-11, 2015, at the Javits Center in New York City.
Internet of Things is moving from being a hype to a reality. Experts estimate that internet connected cars will grow to 152 million, while over 100 million internet connected wireless light bulbs and lamps will be operational by 2020. These and many other intriguing statistics highlight the importance of Internet powered devices and how market penetration is going to multiply many times over in the next few years.