|By Pankaj Taneja||
|April 5, 2012 06:00 AM EDT||
It is a great moment in the history of social collaboration. The moment of social business is here. The idea itself is not new. Much has been written over the last 2 years about what enterprise software can learn from the principles of “social” design of popular consumer tools like FaceBook and Twitter – the impact on user adoption, on information access, on time saving, on productivity, and indeed, on the fundamental structure of organizations.
There are also scores of solutions in the market which specialize in “social collaboration” – Yammer, Chatter, Podio, SocialText and so on.
However, the last 2 years can be best described as the early beginnings of the social business movement. Experts were just starting to flirt with the idea and its implications, and only a handful of bold companies were implementing and experimenting with this new approach. Over the last 2 years, the movement has matured, gained strength, and is now at a cusp. Although not yet close to mainstream adoption, the approach has been tried, vetted, and oozes promise.
The shortcomings of social collaboration solutions today
However, “social collaboration” software today suffers from various shortcomings. Although they claim to be more than “Facebook for business”, most current social collaboration tools offer little more than thin networking and social messaging (or wall messaging) capabilities. This approach may be great for fostering cross organizational connections and communication, but is apparently not suited for structured business needs (project management, document management, scheduling). Other social collaboration tools see themselves as “glue”, where third party applications can be plugged on top of their social layer. However, the integration in this case is limited at best (because of the divergent agendas of the social collaboration vendor and third party), and importantly, the plugged-on applications have no inter-integration. In a true collaboration solution, every piece interacts with other pieces.
The problem of current social collaboration solutions, in our view, is a lack of collaboration depth.
On the other hand, traditional collaboration software providers like Google Apps (Google Plus is NOT a social collaboration app!) and Office 365, by virtue of their size, and their user bases and positions to defend, are understandably slow and cautious in making bold changes. For this reason they have not entered the social collaboration market in a bold way (Office 365 has some basic networking features).
Guess what’s coming soon?
At HyperOffice, we have the nimbleness of a startup, and more than 10 years of experience of developing collaboration software for SMBs. We have the goods to create a social collaboration software with substance.
And we are going to.
We are within weeks of launching new social capabilities to our HyperOffice Collaboration Suite.
While we are not revealing much at this point, the best way to describe the new features is that structured collaboration needs of businesses have been combined with the open, democratic design of social media tools. The following graphic is a good conceptual depiction:
If you want to be informed when we launch, please visit the following page, and reserve your spot on our invitation list. Don’t miss out!
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