Click here to close now.



Welcome!

Agile Computing Authors: Jayaram Krishnaswamy, Elizabeth White, Cloud Best Practices Network, Talend Inc., Charlotte Spencer-Smith

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog

@CloudExpo: Article

Cloud and Mobile Trends Drive User Expectations Higher

How are the campus networks of yesterday going to support the media delivery requirements of tomorrow?

We hear about the post-PC era, but rarely does anyone talk about the post-LAN or even the post-WAN era. Yet the major IT trends of the day - from mobile to cloud computing to app stores - are changing the expectations we all have from our blended networks.

How are the campus networks of yesterday going to support the Internet-borne applications and media delivery requirements of tomorrow?

It’s increasingly clear that more users will be using more devices to access more types of web content and services. They want coordination among those devices for that content. They want it done securely with privacy, and they want their IT departments to support all of their devices for all of their work applications and data too.

From the IT mangers' perspective, they want to be able to deliver all kinds of applications using all sorts of models, from smartphones to tablets to zero clients to HD web streaming to fat-client downloads and website delivery across multiple public and private networks with control and with ease.

This is all a very tall order, and networks will need to adjust rapidly or the latency and hassle of access and performance issues will get in the way of users, their new expectations, and their behaviors -- for both work and play.

The latest BriefingsDirect IT discussion is with an executive from at Akamai Technologies to delve into the rapidly evolving trends and subsequently heightened expectations that we're all developing around our networks. We are going to look at how those networks might actually rise to the task with Neil Cohen, Vice President of Product Marketing at Akamai Technologies. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. [Disclosure: Akamai is a sponsor of BriefingsDirect podcasts.]

Here are some excerpts:

Gardner: Given the heightened expectations -- this always-on, hyper connectivity mode -- how are networks going to rise to these needs?

Cohen: Nobody wants the network to be the weak link, but changes definitely need to happen. Look at what’s going on in the enterprise and the way applications are being deployed. It’s changing to where they're moving out to the cloud. Applications that used to reside in your own infrastructure are moving out to other infrastructure, and in some cases, you don’t have the ability to place any sort of technology to optimize the WAN out in the cloud.

Mobile device usage is exploding. Things like smartphones and tablets are all becoming intertwined with the way people want to access their applications. Obviously, when you start opening up more applications through access to the internet, you have a new level of security that you have to worry about when things move outside of your firewall that used to be within it.

Gardner: How do you know where the weak link is when there is a problem?

Cohen: The first step is to understand just what many networks actually mean, because even that has a lot of different dimensions to it. The fact that things are moving out to public clouds means that users are getting access, usually over the internet. We all know that the internet is very different than your private network. Nobody is going to give you a service-level agreement (SLA) on the internet.

Something like mobile is different, where you have mobile networks that have different attributes, different levels of over subscription and different bottlenecks that need to be solved. This really starts driving the need to not only 1) bring control over the internet itself, as well as the mobile networks.

There are a lot of different things that people are looking at to try to solve application delivery outside of the corporate network.



But also 2) the importance for performance analytics from a real end-user perspective. It becomes important to look at all the different choke points at which latency can occur and to be able to bring it all into a holistic view, so that you can troubleshoot and understand where your problems are.

There are a lot of different things that people are looking at to try to solve application delivery outside of the corporate network. Something we’ve been doing at Akamai for a long time is deploying our own optimization protocols into the internet that give you the control, the SLA, the types of quality of service that you normally associate with your private network.

And there are lots of optimization tricks that are being done for mobile devices, where you can optimize the network. You can optimize the web content and you can actually develop different formats and different content for mobile devices than for regular desktop devices. All of those are different ways to try to deal with the performance challenges off the traditional WAN.

Gardner: Are the carriers stepping up to the plate and saying, "We’re going to take over more of this network performance issue?"

Cohen: I think they're looking at it and saying, "Look, I have a problem. My network is evolving. It's spanning in lots of different ways, whether it's on my private network or out on the internet or mobile devices," and they need to solve that problem. One way of solving it is to build hardware and do lots of different do-it-yourself approaches to try to solve that.

Unwieldy approach

That’s a very unwieldy approach. It requires a lot of dollars and arguably doesn’t solve the problem very well, which is why companies look for managed services and ways to outsource those types of problems, when things move off of their WAN.

But at the same time, even though they're outsourcing it, they still want control. It's important for an IT department to actually see what traffic and what applications are being accessed by the users, so that they understand the traffic and they can react to it.

Gardner: I'm seeing a rather impressive adoption pattern around virtualized desktop activities and there’s a variety of ways of doing this. We’ve seen solutions from folks like Citrix and VMware and Microsoft and we’re seeing streaming, zero-client, thin-client, and virtual-desktop activities, like infrastructure in the data center, a pure delivery of the full desktop and the applications as a service.

Cohen: There are different unique challenges with the virtual desktop models, but it also ties into that same hyper-connected theme. In order to really unleash the potential of virtual desktops, you don’t only want to be able to access it on your corporate network, but you want to be able to get a local experience by taking that virtual desktop anywhere with you just like you do with a regular machine. You’re also seeing products being offered out in the market that allow you to extend virtual desktops onto your mobile tablets.

In order to really unleash the potential of virtual desktops, you don’t only want to be able to access it on your corporate network, but you want to be able to get a local experience.



You have the same kind of issues again. Not only do you have different protocols to optimize for virtual desktops, but you have to deal with the same challenges of delivering it across that entire ecosystem of devices, and networks. That’s an area that we’re investing heavily in as it relates to unlocking the potential of VDI. People will have universal access, to be able to take their desktops wherever they want to go.

Gardner: And is there some common thread to what we would think of in the past as acceleration services for things like websites, streaming, or downloads? Are we talking about an entirely new kind of infrastructure or is this some sort of a natural progression of what folks like Akamai have been doing for quite some time?

Cohen: It's a very logical extension of the technology we’ve built for more than a decade. If you look a decade ago, we had to solve the problem of delivering streaming video, real-time over the web, which is very sensitive to things like latency, packet loss, and jitter and that’s no different for virtual desktops. In order to give that local experience for virtual users, you have to solve the challenges of real-time communication back and forth between the client and the server.

Gardner: If I were an architect in the enterprise, it seems to me that many of my long-term cost-performance improvement activities of major strategic initiatives are all hinging on solving this network problem.

Business transformation

Cohen: What I'm hearing is more of a business transformation example, where the business comes down and puts pressure on the network to be able to access applications anywhere, to be able to outsource, to be able to offshore, and to be able to modernize their applications. That’s really mandating a lot of the changes in the network itself.

The pressure is really coming from the business, which is, "How do I react more quickly to the changing needs of the business without having IT in a position where they say, 'I can't.' " The internet is the pervasive platform that allows you to get anywhere. What you need is the quality of service guarantees that should come with it.

If you can help transform a business and you can do it in a way that is operationally more efficient at a lower cost, you’ve got the winning combination.

... Akamai continues to offer the consumer-based services as it relates to improving websites and rich media on the web. But now we have a full suite of services that provide application acceleration over the internet. We allow you to reach users globally while consolidating your infrastructure and getting the same kind of benefits you realize with WAN optimization on your private network, but out over the internet.

Security services

And as those applications move outside of the firewall, we’ve got a suite of security services that address the new types of security threats you deal with when you’re out on the web.

Gardner: Is there an analysis, a business intelligence benefit from doing this as well?

Cohen: What’s important is not only that you improve the delivery of an application, but that you have the appropriate insight in terms of how the application is performing and how people are using the application so that you can take action and react accordingly.

Just because something has moved out into the cloud or out on the Internet, it doesn’t mean that you can’t have the same kind of real-time personalized analytics that you expect on your private network. That’s an area we’ve invested in, both in our own technology investment, but also with some partnerships that provide real-time reporting and business intelligence in terms of our critical websites and applications.

Just because something has moved out into the cloud or out on the Internet, it doesn’t mean that you can’t have the same kind of real-time personalized analytics that you expect on your private network.



Gardner: Not only are the types of applications changing, but is there a need to design and build these applications differently, in such a way that they are cloud-ready or hybrid-ready or mobile-ready?

Cohen: If I were to go back to the developers, I’d ask, "Do you really need to build different websites or separate apps for all these different form factors, or is there a better way to build one common source, a code, and then adapt it using different techniques in the network, in the cloud that allow you to reuse that investment over and over again?"

What I expect to see is more adoption of standard web languages. It means that you need to use good semantic design principles, as it relates to the way you design your applications. But in terms of optimizing content and building for mobile devices and mobile specific sites, a lot of that is going to be using standard web languages that people are familiar with and that are just evolving and getting better.

Websites are based on HTML and with HTML5, the web is getting richer, more immersive, and starting to approach that as the same kind of experience you get on your desktop.

We go back to the developers and get them to build on a standard set of tools that allow them to deal with the different types of connected devices out in the market? If you build one code base based on HTML, for example, could you take that website that you've built and be able to render it differently in the cloud and allow it to adapt on the fly for something like an iPhone, an Android, a BlackBerry, a 7-inch tablet, or a 9-inch tablet?

Gardner: So part of the solution to the many screens problem isn’t more application interface designs, but perhaps a more common basis for the application and services, and let the network take care of those issues on a screen to screen basis. Is that closer?

Cohen: That’s exactly right. More and more of the intelligence is actually moving out to the cloud. We’ve already seen this on the video side. In the past people had to use lots of different formats and bit rates. Now what they’re doing is taking that stuff and saying, "Give me one high quality source." Then all of the adaptation capabilities that are going to be done in the network, in the cloud, just simplify that work from the customer.

I expect exactly the same thing to happen in the enterprise, where the enterprise is one common source of code and a lot of the adaptation capabilities are done, again, that intelligent function inside of the network.

These are all hot topics. The WAN is becoming everything, but you really need to change your views as it relates to not just thinking about what happens inside of your corporate network, but with the movement of cloud, all of the connected devices, all of this quickly becoming the network.

You may also be interested in:

More Stories By Dana Gardner

At Interarbor Solutions, we create the analysis and in-depth podcasts on enterprise software and cloud trends that help fuel the social media revolution. As a veteran IT analyst, Dana Gardner moderates discussions and interviews get to the meat of the hottest technology topics. We define and forecast the business productivity effects of enterprise infrastructure, SOA and cloud advances. Our social media vehicles become conversational platforms, powerfully distributed via the BriefingsDirect Network of online media partners like ZDNet and IT-Director.com. As founder and principal analyst at Interarbor Solutions, Dana Gardner created BriefingsDirect to give online readers and listeners in-depth and direct access to the brightest thought leaders on IT. Our twice-monthly BriefingsDirect Analyst Insights Edition podcasts examine the latest IT news with a panel of analysts and guests. Our sponsored discussions provide a unique, deep-dive focus on specific industry problems and the latest solutions. This podcast equivalent of an analyst briefing session -- made available as a podcast/transcript/blog to any interested viewer and search engine seeker -- breaks the mold on closed knowledge. These informational podcasts jump-start conversational evangelism, drive traffic to lead generation campaigns, and produce strong SEO returns. Interarbor Solutions provides fresh and creative thinking on IT, SOA, cloud and social media strategies based on the power of thoughtful content, made freely and easily available to proactive seekers of insights and information. As a result, marketers and branding professionals can communicate inexpensively with self-qualifiying readers/listeners in discreet market segments. BriefingsDirect podcasts hosted by Dana Gardner: Full turnkey planning, moderatiing, producing, hosting, and distribution via blogs and IT media partners of essential IT knowledge and understanding.

@ThingsExpo Stories
As enterprises work to take advantage of Big Data technologies, they frequently become distracted by product-level decisions. In most new Big Data builds this approach is completely counter-productive: it presupposes tools that may not be a fit for development teams, forces IT to take on the burden of evaluating and maintaining unfamiliar technology, and represents a major up-front expense. In his session at @BigDataExpo at @ThingsExpo, Andrew Warfield, CTO and Co-Founder of Coho Data, will dis...
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including clou...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
SYS-CON Events announced today that VAI, a leading ERP software provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. VAI (Vormittag Associates, Inc.) is a leading independent mid-market ERP software developer renowned for its flexible solutions and ability to automate critical business functions for the distribution, manufacturing, specialty retail and service sectors. An IBM Premier Business Part...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, will provide an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profes...
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, will discuss the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filte...
Fortunately, meaningful and tangible business cases for IoT are plentiful in a broad array of industries and vertical markets. These range from simple warranty cost reduction for capital intensive assets, to minimizing downtime for vital business tools, to creating feedback loops improving product design, to improving and enhancing enterprise customer experiences. All of these business cases, which will be briefly explored in this session, hinge on cost effectively extracting relevant data from ...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 ad...
Most people haven’t heard the word, “gamification,” even though they probably, and perhaps unwittingly, participate in it every day. Gamification is “the process of adding games or game-like elements to something (as a task) so as to encourage participation.” Further, gamification is about bringing game mechanics – rules, constructs, processes, and methods – into the real world in an effort to engage people. In his session at @ThingsExpo, Robert Endo, owner and engagement manager of Intrepid D...
Eighty percent of a data scientist’s time is spent gathering and cleaning up data, and 80% of all data is unstructured and almost never analyzed. Cognitive computing, in combination with Big Data, is changing the equation by creating data reservoirs and using natural language processing to enable analysis of unstructured data sources. This is impacting every aspect of the analytics profession from how data is mined (and by whom) to how it is delivered. This is not some futuristic vision: it's ha...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Learn how IoT, cloud, social networks and last but not least, humans, can be integrated into a seamless integration of cooperative organisms both cybernetic and biological. This has been enabled by recent advances in IoT device capabilities, messaging frameworks, presence and collaboration services, where devices can share information and make independent and human assisted decisions based upon social status from other entities. In his session at @ThingsExpo, Michael Heydt, founder of Seamless...
The IoT's basic concept of collecting data from as many sources possible to drive better decision making, create process innovation and realize additional revenue has been in use at large enterprises with deep pockets for decades. So what has changed? In his session at @ThingsExpo, Prasanna Sivaramakrishnan, Solutions Architect at Red Hat, discussed the impact commodity hardware, ubiquitous connectivity, and innovations in open source software are having on the connected universe of people, thi...
WebRTC: together these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at WebRTC Summit, Cary Bran, VP of Innovation and New Ventures at Plantronics and PLT Labs, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it may enable, complement or entirely transform.
For manufacturers, the Internet of Things (IoT) represents a jumping-off point for innovation, jobs, and revenue creation. But to adequately seize the opportunity, manufacturers must design devices that are interconnected, can continually sense their environment and process huge amounts of data. As a first step, manufacturers must embrace a new product development ecosystem in order to support these products.
There are so many tools and techniques for data analytics that even for a data scientist the choices, possible systems, and even the types of data can be daunting. In his session at @ThingsExpo, Chris Harrold, Global CTO for Big Data Solutions for EMC Corporation, showed how to perform a simple, but meaningful analysis of social sentiment data using freely available tools that take only minutes to download and install. Participants received the download information, scripts, and complete end-t...
Manufacturing connected IoT versions of traditional products requires more than multiple deep technology skills. It also requires a shift in mindset, to realize that connected, sensor-enabled “things” act more like services than what we usually think of as products. In his session at @ThingsExpo, David Friedman, CEO and co-founder of Ayla Networks, discussed how when sensors start generating detailed real-world data about products and how they’re being used, smart manufacturers can use the dat...
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT’s direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...