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Product Positioning – Do You Have it Backwards?

Most Companies Do - It's a Software "Worst Practice"

First of all, let me explode one common misconception.  Product positioning is not something you do once the product is built.

Product positioning isn’t meant to be kept a secret, nicely isolated from product development, sales and the rest of the company.  It’s not static either.

Product Positioning is not a Post-Processing Step
That’s the secret that Apple understands so well, and one of the reason’s why they were (albeit briefly) the world’s most valuable company.

Marketing does not begin once the product is finished and released.  Marketing is not just telling the world about your product – i.e. some product that already exists.  Marketing is an integral part of the development cycle.  It begins at product conception.  And it ends at product retirement.

Product Positioning: a "worst practice" at most software vendors.

Marketing is about:

  • choosing what segments to sell to
  • finding out what is important to those potential customers
  • understanding the competitive landscape
  • knowing what your competitive advantage is
  • determing the price points that the market will support
  • deciding what product to build

Product positioning, done well, encapsulates ALL of these points and more.  It helps drive development requirements, sales strategies, company strategy, support policies.  That’s why it’s so critical.

An excellent post by Tony Zingale, who knows a thing or two about successful software companies discusses this concept from a complementary point of view: the "go to market" strategy.

It’s also a lot of work.  But go ahead…ask Apple if it’s worth it.

More Stories By Hollis Tibbetts

Hollis has established himself as a successful software marketing and technology expert. His various strategy, marketing and technology articles are read nearly 50,000 times a month. He is currently Director for Software Strategy in the Mergers & Acquisitions organization of Dell, Inc.

Hollis has developed substantial expertise in middleware, SaaS, Cloud, data management and distributed application technologies, with over 20 years experience in marketing, technical, product management, product marketing and business development roles at leading companies in such as Pervasive, Aruna (acquired by Progress Software), Sybase (now SAP), webMethods (now Software AG), M7 Corporation (acquired by BEA/Oracle), OnDisplay (acquired by Vignette) and KIVA Software (acquired by Netscape). He has established himself as an industry expert, having authored a large number of technology white papers, as well as published media articles and book contributions.

Hollis is a regularly featured blogger at ebizQ, a venue focused on enterprise technologies, with over 100,000 subscribers. He is also a featured author on Social Media Today "The World's Best Thinkers on Social Media", and maintains a blog focused on creating great software: Software Marketing 2011.
He tweets actively as @SoftwareHollis

Additional information is available at HollisTibbetts.com