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Ektron Helps County of Santa Barbara Promote Quality of Life and Emergency Responsiveness

Ektron Inc., a market leader in enterprise Web content management and social software, today announced that the County of Santa Barbara has refreshed their government site using the Ektron platform.

With a staff of over 4,000 employees, the County of Santa Barbara government is committed to providing excellent and cost-effective public services to promote a high quality of life for all residents. Under the leadership of the county administrator, the County’s operations and programs are carried out through 23 departments and several Special Districts and Commissions.

The County of Santa Barbara implemented Ektron’s Web content management solution for its new site, incorporating such key features as multi-site deployment, shared content and customized search. “We think of the platform as something of a best of both worlds’ hybrid solution,” remarks Ismael Amin, system analyst at County of Santa Barbara. “We were able to implement functionality immediately, but the software allows for customization to meet our specific needs.”

“One of our goals for our new Web site was to present a single face of county government to the public,” notes Jennifer Slayman, IT project manager at County of Santa Barbara. “The previous County of Santa Barbara Web site was launched in 2001 with many departments maintaining their own sub-site and content. Within a few years many of those sub-sites had evolved a look-and-feel and messaging which wasn’t necessarily consistent with the overall County of Santa Barbara site. While the new site would still keep all those departments under the County of Santa Barbara ‘umbrella,’ we wanted every area to offer a consistent visitor experience.”

After several devastating fires struck the county, Santa Barbara also understood the importance of their Web site for communicating emergency information to the public. “At various times, our Web operations have moved from our day-to-day offices to our Emergency Operations Center and even to the UC Santa Barbara campus,” Slayman continues. “We wanted a content management platform where authorized personnel could update the County site anytime, from anywhere – even from their homes when needed.

“Ektron has helped us meet the public’s need for up-to-date information during emergency situations,” says Jennifer Slayman. “We can keep providing that information from any location, 24x7.”

“Ektron has an extensive history of providing state, county, municipal and federal agencies with Web content management and social software solutions,” states Bill Rogers, chief executive officer at Ektron. “We are excited that the County of Santa Barbara is using our platform to better serve its constituency.”

The full case study on the County of Santa Barbara’s new site can be read here.

About Ektron

With Ektron, businesses are building communities around their brand that combine their own content with aggregated social media from across the Web. Ektron’s eMarketing suite empowers marketing teams with drag-and-drop page assembly, multivariate testing and analytics to optimize content delivery and drive measurable business results. Ektron provides a flexible platform on which developers can build a custom solution to meet specific business objectives. An integrated solution company, Ektron is dedicated to the success of its customers’ and Partners’ Web projects as well as the entire lifecycle of their Web sites. Headquartered in Nashua, N.H., Ektron has more than 8,000 customer implementations worldwide, including LG, Sony and Johnson & Johnson. For more information, visit: http://www.ektron.com.

About The County of Santa Barbara

Nestled between Los Angeles and San Francisco and often referred to as the American Riviera®, Santa Barbara is considered one of the most beautiful counties in California. The County of Santa Barbara is governed by a five-member Board of Supervisors elected by the public. Under the leadership of the County Administrator, the County’s operations and programs are carried out through 23 departments and several Special Districts and Commissions.

For more information, visit: http://www.countyofsb.org/

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