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Jive Announces Jive Social Business Software 4.0

Jive extends its social layer deep into the enterprise and out into the marketplace

Jive, the Social Business Software provider, today announced the general availability of Jive Social Business Software (SBS) 4.0. The new offering is the largest, most ambitious release Jive Software has brought to market since the company first introduced its integrated SBS platform for enterprises.

Jive SBS 4.0 enables organizations to extend SBS across every level of an enterprise to literally transform how people work, partner, and address their marketplace. The enhancements and new capabilities in Jive SBS 4.0 reflect the increasing transparency between users' work and social networking habits and amplify the strategic advantages inherent in bringing those worlds together. With SBS 4.0, Jive extends SBS further out into the marketplace, deep into the enterprise, wide across the firewall, and out on the road

Product Highlights:

  • Jive Mobile Module for the iPhone and Blackberry - This new module allows users to create content and participate in active discussions from the iPhone and/or Blackberry, or any mobile or desktop device with access to email. The native iPhone application offers a rich experience, giving users full access to Jive SBS functionality in addition to leveraging the unique properties of the iPhone, including integration with your mobile contacts and increased relevancy around location and data syncing.
  • Jive Bridging Module - Enterprises need to act more responsive and generate more insight and value from their online customer and partner communities. But these peer-to-peer interactions, both internally and externally, have been historically limited by existing solutions. Jive has added significant enhancements to its Bridging module to let employees capture relevant conversations taking place in their public communities, share them internally, collect and consolidate responses, and go back out across the firewall to post a response. Moving beyond the monitoring or collaboration status quo, Jive Bridging in Jive SBS 4.0 lets users sustain a continuous, bidirectional dialogue with the people around whom their business is centered.
  • Jive Connects for Microsoft Office - The Jive Microsoft Office Connector enables Jive SBS 4.0 users to work on any Microsoft Office document, spreadsheet or presentation in Jive or on their desktop. When users create and save Office content on their desktop it is automatically published to Jive where the content is rendered for viewing and commenting directly from the browser. Additionally, users can view and reply to comments made in the browser directly from the plug-in in Microsoft Office. The Jive Microsoft Office Connector further improves team productivity by enabling document co-authoring, allowing multiple contributors to make comments and changes to an Office file simultaneously with automatic synchronization of each other's changes. For example, one user can work on the graphics of a PowerPoint presentation while another is working on the script and see changes in the file as they happen. The Jive Microsoft Office Connector also eliminates reliance on email to share and review content by making it easy for any authorized user to access every saved document.
  • Jive Analytics Module - The Jive Analytics Module provides a powerful set of tools for community managers to quickly quantify and characterize the growth and success of their communities. A comprehensive set of key community activity reports is presented via the analytics console, including reports on adoption, participation, and top content, spaces, groups and users. The reports also serve as templates that can easily be customized through an intuitive interface to meet the measurement needs of individual customers and specific business questions. Jive Analytics extends the comprehensive data warehouse of end-user activity captured by the Jive SBS platform. This rich collection of data gives community managers and business users significant visibility into community dynamics.
  • Jive SBS Foundational Improvements: As users' networking and collaboration needs have evolved, Jive has continued to lead the market in developing enterprise-level capabilities to drive broad SBS adoption. Jive SBS 4.0 takes that commitment one step further, adding several enhancements to the core Jive SBS functionality that address evolving enterprise-wide SBS usability, scalability, security and privacy requirements. Some of those enhancements include:
    • Improved content organization and presentation capabilities enhance the entire experience for creating, discovering and sharing information within Jive SBS. This in turn accelerates content creation and allows people to easily identify and respond to critical business issues.
    • A streamlined user experience improves community adoption rates and reduces the need for new user training while speeding their use of new and latent features within Jive SBS.
    • Performance, administration, and scalability improvements assure a quality experience for all users, which contribute to community adoption and growth while providing administrators with the tools required to maintain and improve a global community.
    • To learn more about these enhancements, go to http://www.jivesoftware.com/products/whats-new.

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