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The Web 2.0 Journal News Desk keeps you up to speed with all that's happening in the world of the read/write Web and all its mushrooming new facets - from social applications, tagging, wikis, mash-ups, and image-sharing to "Advertising 2.0," podcasting, and The Writeable Web.
At this point in the hybrid cloud evolution, data is accumulating quickly in the cloud and in data centers, not to mention moving from place to place. So it's natural that storage concerns are rising. This recent survey from Wikibon found that software services are the most popular use...
We’re starting to see predictions about what’s going to be hot in enterprise technology in 2017. Cloud (yet again), Blockchain, Big Data / Analytics, Internet of Things (IoT) are all among the top of the list. However, it was Krish Subrumanian’s humorous tweet that started me thinking...
JavaScript redefined web applications ushering in a new era of dynamic websites with fluid responsive designs. It has gained a strong following among developers, popular libraries and frameworks like JQuery and Angular JS are all built with JavaScript. The endless design possibilities ...
SaaS use is growing in enterprises all the time, with the ease of consumer apps meeting the full-featured nature of typical business software. Google added new tools earlier this week to G Suite that are designed for enterprise IT. The announced features include additions to security a...
For many companies, and up until about just five years ago, the only metrics for how well a mobile app performed were network call errors and whether it crashed or not. But those times are long behind us, as there’s nothing simple about today’s mobile apps. Issues are harder to find a...
“No provision need be made for the user to program the return of registers to the free-storage list.” This line (along with the dozen or so that followed it) is buried in the middle of John McCarthy’s landmark paper, “Recursive Functions of Symbolic Expressions and Their Computation b...
Companies are migrating infrastructure to the cloud in order to achieve advantages and agility that they need to remain competitive. However, they may have difficulty achieving one extremely important benefit of cloud computing as they attempt to run their MySQL databases in the cloud ...
It wasn't too long ago that cloud computing had more detractors than supporters. Companies (especially in the enterprise world) just weren't ready to relinquish control of applications and business processes. And yet, the light of cloud benefits has slowly drawn the business world in ...
Travel industry Big Data specialist, Mark Ross-Smith, speaks with Jonathon Wardman Vice President CRM at Hilton about hotel guest data, how Hilton is leveraging the use of data, and the success of the much publicized Stop Clicking Around campaign. Hilton has not fully embraced the powe...
The world of business is changing. Disruptive shifts in power are forcing everyone to question the established status quo. In particular, savvy chief executives are tasking IT organizations to help create compelling customer experiences, support new business models and adopt agile oper...
One of the many questions that companies face when introducing new enterprise systems either to provide new functionality or incorporate legacy systems from a merger or acquisition is "How do we identify and manage access rights?" Not only do new access approval processes need to be e...
When call centers first came about in the 1960s, they were built over PBX systems. Private Branch Exchanges (PBX) are essentially a small-scale version of the telephone exchange and are typically handled by one of the few telephone network providers in the country. Fast forward to toda...
For better or worse, no one can say that 2016 was dull. And while it might not have produced quite as much excitement in the IP world (phew!), 2016 wasn’t without some notable IP shifts. Last year I shared my predictions for 2016. As we kick of this inaugural post on IP Analytics, let'...
Etsy, a global e-commerce site focused on handmade and vintage items, uses data science to improve buyers and sellers’ discovery and shopping experiences. We'll learn how mining big data at speed and volume helps Etsy define and distribute top trends, and allows those with specific in...
The modern supply chain manager faces a broad range of challenges that shift from day to day. They may be tasked with outsourcing or selling off part of the supply chain to reduce cost structure, or have to dig into regulatory requirements surrounding issues like conflict minerals. The...
As the title suggests one way to approach the ‘Platform Business Model' (described in detail in our library section), is to consider how it is being adapted for specific industry sectors, via Cloud-centric acronyms such as: GaaP - Government as a Platform BaaP - Banking as a Platform...
I just had to write an Olympic-themed headline, since today is the first day of the 2016 Summer Games! I love the Olympics. It's so much fun watching athletes do what they're best at. Plus, they have the extra challenge this year of swimming or boating in polluted, mucky water-so it's ...
While visiting a customer last week (a large SaaS platform company), we started to have an interesting discussion around Service Level Agreements (SLAs) during which he encouraged me to write this blog. When I was tasked with setting up the QoS Team at DoubleClick in 1999, the primary...
For those of us in IT management, analytics is a familiar topic with a familiar value proposition. But for many organizations, success with IT analytics is less familiar. Why do so many fail in their adoption attempts? And how can you avoid failure and embrace success? As we'll see bel...
IMHO there is no doubt that cloud and object storage are in your future, what are some questions? Granted, what type of cloud and object storage or service along with for work or entertainment are some questions. Likewise, what are your cloud and object storage concerns (assuming you...
The enterprise is enjoying a period of rapid technological innovation driven by real-time collaboration on a grand scale. New tools have brought the ability to work from anywhere, on any device, and at any time. Centralized offices and individually assigned desks are giving way to a di...
The best problem solver avoids being reactive. Instead, the goal is to remain proactive and ahead of a potential problem. This is where preventative maintenance software plays a substantial role. The primary benefit is being able to nip a problem in the bud as the saying goes. Instead ...
A revolutionary change in the industry was the foundation of cloud on the automation of virtualization technologies. Initially it was meant for infrastructure, but with the advent of new and innovative cloud services it has crossed the boundary of Infrastructure and invaded the applica...
Like the daily newspaper that many thought would be dead by now, on-premise business process management tools are probably here to stay for the foreseeable future because a lot of enterprise IT directors are not convinced that their enterprise data is ready to transition to the cloud. ...
Having automated workflows sounds like a sexy thing. And it is. It feels pretty awesome to be able to initiate a process with a button and forget about it while the work gets done. But that doesn’t mean you have to automate every process in your office. I mean, I think people can take...
It's the holiday season, and one IT wish list item may be cloud control and confidence. There's a whole new crop of companies offering cloud management and governance services to ease the adoption and maintenance of cloud. There are a lot of challenges to getting the best value out of ...
Over the years, one of my favorite pastimes has been working on the family genealogy. I first started work on it in the early 1990s. At that time, records were not digitized and research involved going to libraries, newspapers, and various local, state, and federal archives. There one ...
More than with previous technological (r)evolutions a side effect of cloud computing seems to be an increase in the degree of centralisation and concentration, not just within company organisations, but particularly in the wider commercial market. This is the most obvious with Software...
One of the key driving factors behind the various web/mobile performance initiatives is the fact that end-users’ tolerance for latency has nose-dived. Several studies have been published whereby it has been demonstrated that poor performance routinely impacts the bottom line, viz,. # u...
Does a Content Delivery Network (CDN) protect against Distributed Denial of Service (DDoS) attacks? It’s a good question. A CDN by its very nature will absorb DDoS attacks for the content that it serves and this could be considered protection but, as is often the case, this is only the...
Workspot VDI 2.0 is the industry’s first cloud-native, multi-tenant, infinitely scalable VDI solution, when combined with a customer’s datacenter infrastructure, can have desktops and apps up and available to their users in a day. First, Workspot VDI 2.0 is the industry's first cloud...
The volume of transactions running through websites and mobile apps make customer-facing applications crucial to online businesses. If these applications perform well for their users, they generate revenue for the business. If they don't, they affect the credibility of the business, wh...
A number of retailers, especially small businesses, are moving away from these expensive systems to cheaper, yet a lot more sophisticated cloud alternatives. A typical cloud PoS system should cost retailers between $50 to $200 a month. Point of Sale (Pos) systems typically haven’t requ...
It doesn’t matter how often you move or where you are moving to, moving is stressful. There are so many questions to be answered, like: What if something breaks? How will this impact my commute? What is it going to cost? How safe is the new neighborhood?
Forty months is not a lot of time to design, develop and deliver something monumental. Consider that it took 182 years to build the Notre Dame Cathedral in Paris, 20 years to build the Great Pyramid of Giza and 10 years to build the Panama Canal. Executives from digital-leading compani...
COMED, my power company, sends out a monthly report that shows me my energy consumption relative to my neighbors. Every month I’m considerably higher than all my neighbors. This report also has a list of things I could do to reduce my energy consumption. The problem with this report is...
In many organizations, IT support seems to follow a corollary of Moore’s Law in which the number of support tickets — rather than the number of transistors — doubles every two years. Even companies that experience slower growth find that tickets ultimately proliferate and threaten to o...
Walk through an airport or a shopping mall and you may notice little pieces of information popping up: “Flight delayed at gate G5”; “Stop into our shop right now and receive up to 20 percent off your order”; etc. Did you sign up for those notifications? Most likely not, but don’t worry...
Reality itself is going through a digital transformation thanks to leaps in 3D rendering and the crunch-speed motion feedback data. Although the modern definition of virtual reality (VR) has been making promises for three decades, the emphasis was always on the potential. Now it’s here...
The holiday shopping season, a time when Americans flock to the malls or online to find those must-have gifts, is about to kick off. Kids are pouring over catalogs and compiling their wish lists, adults are looking at the Black Friday ads to find the best bargain, and retailers are hop...